In 2000 I owned DesertRain floating fountains and a customer in Alabama ordered a 15 H.P. single phase fountain for a oncologist in Huntsville Al. I went to oversee the installation. When the co-owner jumped in the pond to install the fountain he commented on feeling a buzz. Neither of us had a clue that it was stray voltage at the time. (He still doesn't believe it was, but he's not an electrician by any means.) The fountain never ran for more than a month with out burning up the motor. I had set up for the Franklin field tech to come out and see what was going on, but the customer was so upset that he had the fountain removed before the Franklin rep could get there and demanded his money back. It took me a long time to figure out what was going on. But the experience was so frustrating it was a large part of my decision to sell DesertRain. I am now employed by the new owner and can contact all the parties involved. As far as I know the fountain is still in my customers warehouse. Bill Norman 321-795-6627 Bill Norman
|